Customer Care
CUSTOMER SERVICE
Malbon Service Hours are Monday to Friday from 9am to 5pm. Please email us at support@malbon.com.ph and a member of our team will get back to you as soon as possible.
PAYMENT, PRICING & PROMOTIONS
We accept the following payment methods: Visa / Mastercard (Credit & Debit Cards), Gcash, GrabPay, GCredit, Maya, Direct Online Banking and QRPH.
SHIPPING & DELIVERY
Orders are processed within 48-72 business hours of placing your order before being dispatched. With high demand items, your order may be backordered or delayed. You will be notified if there are anticipated delays. When placing your order, it is important to submit accurate shipping information. We will ship to the address provided and will not be liable for lost packages due to incorrect shipping information.
RETURNS
See Refund/Returns Policy Here
All items marked FINAL SALE cannot be returned or exchanged.